Item: Edward A Smith Law Offices
Rating: 5
Author: Alex & Dinah M.

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Auto Accident FAQ

Towing and Storage Bills

If you have agreed on an amount for the repairs and accepted the funds planning on doing the work yourself, you are responsible for moving your vehicle from the tow yard. However, if your vehicle is determined to be a “total loss,” you must give permission to allow the towing company to allow the vehicle to be removed by the insurance company. Failure to provide prompt authorization can cause a person to become liable for the storage fees from the day of your refusal.

Beware of Towing Scams

If you've been involved in a serious accident and your car is not driveable, you may have to call a tow truck to move your car and store it until your insurance company can evaluate the damage. While most towing companies are honest and reliable, other companies can take advantage of people in vulnerable roadside situations. Known as bandit tow service, these companies will use different strategies to get as much money as possible from you.

Avoid Being a Victim

Be cautious of the towing companies you haven't done business with to avoid being scammed. If your car breaks down on the side of the road and a random tow truck shows up, don't allow the tow truck driver to take your car unless you called them. While it may be a huge relief to have a tow truck show up when you need one, it is likely a scam if you didn't call for one. If you allow them to take your vehicle, you could end up paying unreasonably high fees to get your car back.

Adding on Fees and More Fees

Some towing companies will add on other fees on top of towing and storage fees. They can add gate fees, release fees, and many other fees, which many are illegal. These towing companies know that customers need their cars and will pay all the fees without a second thought. That's why it is essential to know your rights when it comes to bandit tow services.

You are in Control of Your Vehicle

Towing companies can't take your vehicle to a location without your permission. A good towing company will ask where you want your car towed and only recommend a place if you ask. You should ask about charges and fees before allowing the driver to take your car. It might be wise to ask for a list of all fees in writing before letting them tow your car.

Watch the YouTube video from CBC News below to learn some of the tricks tow truck companies do to scam their victims.

Contact a Sacramento Personal Injury Lawyer Today

If you or a family member has been injured in an accident and would like to discuss your legal options, call our experienced Sacramento personal injury lawyers at 916.921.6400 or 800.404.5400 for free, friendly case advice.

Editor's Note: This page has been updated for accuracy and relevancy. [cha 6.29.21]

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★★★★★

"Me and my wife; had a car accident. We were amazed how easy, professional, friendly attorney Ed Smith is along with his staff. Everybody is amazing. Thank you so much, we are very impressed!" Alex & Dinah M.

"Ed Smith and his office team took on a difficult personal injury case on my behalf and for the passenger in my car. Ed is a top- notch attorney. His staff couldn't have been more helpful and kind. No need to look elsewhere. I give Ed Smith my highest recommendation." Beverly

"Ed and Robert have been taking great care of my husband and I for the past 5+ years. They are always there when you have a problem and a quick resolution! Even when the issues have nothing to do with them. They are willing to help ease the pain off your shoulders. They are as good as it gets! Thank you again for everything." Annie T.

"Very professional. Great team, staff and service all around. Mr Smith was very honest, straight forward with his advice. He gives the word "attorney" an honest reputation. I will seek his council anytime, and would recommend him at the drop of a dime." Jeremy M.

"I would highly recommend Ed Smith to any friends or family in need of a personal injury attorney. Ed, and his staff, are very caring on top of being very experienced in this field. The staff always keeps you informed of the status of your case and they are always easy to reach by phone." Shannon D.

"Edward Smith law offices provide competent, thorough, and personable help for victims of personal injury. When you first meet the staff you know you contacted the right office. This law office treats clients like people. I recommend this office to anyone seeking representation regarding personal injury." David M.

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